How to Fix iPad / iPhone iOS 7 that Cannot Connect to App Store

How to resolve error on connecting to app store?


This issue normally occurs when date is set wrongly. Steps on how to resolve error in connecting to App Store:


1. Open Settings, select General and choose Date & Time.


2. Turn on Select Automatically option.


3. Go back to App Store and test.

Video Instructions:

By |2018-04-10T10:50:59+00:00October 17th, 2013|How To's, Tutorials|


  1. Shelley December 7, 2014 at 5:15 am

    Dint work for me. Internet acces is ok just no iTunes or app store

    • Ron December 7, 2014 at 8:41 pm

      I’m sorry to hear that. Maybe erasing and restoring would help.

  2. Patricia Stotler May 9, 2014 at 8:07 am

    It did not work for iPad …auto was already on

    • Ron May 13, 2014 at 12:25 pm

      Hi Patricia,

      Sorry it didn’t work out for you. I’m sure there’s a way to resolve this. Please ensure that you’re connected to the internet. Thanks for your feedback.



  3. DEFIANA April 5, 2014 at 3:45 pm

    it worked thx my date and time was past october

    • Ron April 5, 2014 at 7:15 pm

      Hi Defiana,

      glad this worked for you. Appreciate your feedback. Please share. Thank you

  4. mark January 29, 2014 at 10:48 am

    sorry but it is not working for me i hve ios 7 and i can not download any apps and youtube doesnt work for me please help

    • Ron January 29, 2014 at 2:42 pm

      Hi Mark,

      Try to troubleshoot what is wrong with the phone/ipad. Try checking the internet connection if it’s on. And make sure you updated your device. See if it helps.

  5. Craig December 15, 2013 at 5:00 pm

    Great. It does work, Thanks!

Comments are closed.